Returns & Exchanges
At Koreanbeauty, we want you to be completely satisfied with your skincare journey. If a product doesn't meet your expectations, you can return unopened and unused items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and select the items you wish to return from your order history, or contact our support team with your order number.
- 2.Prepare the Package
Ensure the products are in their original, unopened packaging and securely place them in a shipping box with the provided return authorization slip.
- 3.Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your return label.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.
